Terms of Service

“Render Tokens (RT)”: The prepaid unit of compute consumption on Rendertz. One (1) Token is pegged to exactly $0.01 USD (one US cent). Tokens represent a limited license to execute rendering compute jobs on our distributed hardware fleet. Tokens are not legal tender, money, cryptocurrency, or investment assets.

“Personal Access Token (PAT)”: The cryptographic bearer credential (prefixed with rz_pat_live_) generated in your account security settings to authorize headless uploads and telemetry from Blender, 3ds Max, Cinema 4D, or command-line pipelines.

“Cloud Vault”: The isolated, encrypted staging storage bucket where your scene files (.blend, archives, textures, caches) are ingested via presigned multipart uplinks.

“Output Gallery”: The secure delivery repository containing rendered single frames, image sequences, multichannel EXRs, or transcoded MP4/ProRes preview reels generated by our compute fleet.

“Compute Fleets”: Dedicated headless hardware worker clusters provisioned on demand, including Studio CPU (Intel Xeon 16-Core), Pro GPU (NVIDIA 24GB VRAM), and Monster Multi-GPU (4x NVIDIA GPUs, 96GB VRAM).

2.1 Age of Majority: You must be at least 18 years old or the legal age of majority in your jurisdiction to enter into this contract. Minors aged 13 to 17 may only use the Service under direct supervision of a parent or legal guardian who accepts full legal and financial responsibility.

2.2 Anti-Burner Policy: To preserve compute fleet stability and prevent abuse, accounts must be registered with a permanent, authentic email address (e.g., Google, Microsoft, Apple, or your verified studio domain). Registration attempts using disposable, temporary, or anonymized forwarder email domains are automatically rejected.

2.3 Credential Protection: You are strictly responsible for safeguarding your login credentials and PAT secrets. You must never commit PAT keys to public repositories or share them with unauthorized third parties. Any render job initiated with your credentials or PAT will be irrevocably billed against your account token ledger.

2.4 Revocation & Compromise: If you suspect any unauthorized access, you must immediately revoke compromised PAT keys via Account Settings > Addon Tokens and notify our security team at support@rendertz.com.

3.1 Service Scope: Rendertz provides automated headless rendering for digital 3D scenes submitted via our Web Studio console or verified DCC add-ons. Supported formats include native Blender (.blend) files and self-contained compressed archives (.zip) containing DCC assets up to 50 GB per project.

3.2 Zero Queue Cost Guarantee: You are billed strictly for active worker compute execution seconds. Time spent in the scheduling queue, worker boot time, and post-render frame compression are absorbed by Rendertz and incurred at zero (0) Tokens.

3.3 No Permanent Storage Obligation: Rendertz is a high-throughput compute pipeline, not a long-term cloud storage or backup repository. In accordance with Section 8, scene files and completed renders are permanently purged after our seven (7) day retention cycle. Artists are obligated to download deliverables promptly upon completion.

4.1 Blender & Open Source Compliance: Blender is licensed under the GNU General Public License (GPLv2+), and Cycles is licensed under Apache 2.0. In accordance with the official Blender Foundation licensing principles, executing Blender server-side does not constitute distribution. The GNU GPL does not apply to or infect your 3D assets, scene files, or rendered imagery. Your artwork remains exclusively your intellectual property.

4.2 Proprietary Engines & Third-Party DCCs: When rendering scenes utilizing commercial proprietary engines (e.g., V-Ray, Arnold, Redshift, Corona), you warrant and represent that your project utilizes valid, authorized usage-based licenses (UBL) or brings lawful software rights.

4.3 Add-on Client License: Rendertz grants you a non-exclusive, non-transferable, revocable license to install and use our official DCC add-ons strictly for submitting, previewing, and synchronizing render projects with our service.

5.1 Compute Burn Rates: Tokens are consumed based on active worker elapsed seconds according to our published tier rate cards:

• Studio CPU (16 Cores): 2.25 Tokens / minute ($1.35 / compute hour)
• Pro GPU (24GB VRAM): 3.00 Tokens / minute ($1.80 / compute hour)
• Monster Multi-GPU (96GB VRAM): 14.00 Tokens / minute ($8.40 / compute hour)

5.2 Immutable Financial Ledger: Every token deposit (TOPUP), compute consumption (BURN), promotional award (BONUS), and dispute credit (REFUND) is permanently written to our append-only cryptographic transaction ledger. Your live balance equals the mathematical sum of all ledger events.

5.3 Negative Balance & Overdraft Protection: If a prolonged render exceeds your available token balance, the job runs to completion without corrupting your sequence. However, finished deliverables remain locked for download until the overdraft balance is settled. If an account exceeds our safety overdraft threshold (-$50 USD equivalent), active jobs may be automatically paused to mitigate runaway costs.

5.4 Payment Processors & Taxes: Payment top-ups are processed in USD equivalent via authorized regional mobile money operators (Vodacom M-Pesa, Airtel Money, Tigo Pesa, HaloPesa) and international card networks (Visa, Mastercard). Card details are securely tokenized and handled exclusively by PCI-DSS Level 1 compliant processors; Rendertz never stores raw credit card numbers or mobile PINs. Prices are exclusive of applicable VAT, sales tax, or withholding levies required by local law.

6.1 Closed Beta Grants: During our Closed Creator Beta, free token allocations, concierge test grants, and promotional credits are issued manually by platform administrators. Promotional tokens possess zero cash value, cannot be redeemed or transferred, and are subject to expiration as designated upon issuance.

6.2 Sybil & Multi-Account Abuse: Creating duplicate, puppet, or scripted accounts to harvest promotional token allocations is strictly forbidden. Any account identified as engaging in credit arbitrage or promotional abuse will be permanently suspended, and all associated token balances will be confiscated.

7.1 Artist Packing Responsibility: The Artist is solely responsible for packing all necessary assets (textures, external HDRIs, baked simulation caches, linked library blends, fonts) prior to submission. Jobs that fail or produce blank frames due to missing local dependencies are billed normally for worker time consumed.

7.2 Infrastructure Fault Absorption: If a job fails due to a verified infrastructure failure on our end (e.g., node hardware crash, networking interruption, or unexpected compute worker termination), the compute execution time for that failed attempt is absorbed by Rendertz, and burned tokens will be automatically credited back to your balance.

8.1 Prohibited Workloads: You covenant that you will not use our compute nodes to execute:

• Cryptocurrency mining, Proof-of-Work hashing, or distributed token minting;
• Password cracking, brute-forcing, network scanning, or unauthorized security vulnerability testing;
• Hosting, rendering, or distributing malicious scripts, Trojan payloads, or botnet clients;
• Child Sexual Abuse Material (CSAM), non-consensual deepfakes, or content promoting violent extremism.

8.2 Strict 7-Day Cloud Retention Cycle: To preserve platform storage capacity and security hygiene, Rendertz enforces an automated cloud lifecycle policy:

• Uploaded Scene Files & Archives: Automatically and irreversibly deleted exactly seven (7) calendar days following upload.
• Completed Renders & Deliverables: Automatically and irreversibly deleted exactly seven (7) calendar days following job completion.

Rendertz assumes zero liability for deliverables lost due to your failure to download rendered frames within the active 7-day retention window.

9.1 You Own 100% of Your Artwork: You retain full, exclusive, and unencumbered title, copyright, and intellectual property rights in and to all scene files, 3D meshes, shaders, textures, and rendered image outputs processed on our platform. Rendertz claims zero copyright or proprietary interest in your creative deliverables.

9.2 Limited Processing License: You grant Rendertz a strictly limited, non-exclusive, revocable, worldwide, royalty-free license solely to ingest, decrypt, cache, execute headless compute rendering, and transmit your assets to you during the active 7-day retention window, strictly as necessary to deliver the requested service.

9.3 Strict Zero-AI Training Pledge: Rendertz explicitly covenants and warrants that it will never use, inspect, scrape, sell, or disclose your uploaded 3D assets or rendered outputs to train, fine-tune, or benchmark any Artificial Intelligence (AI), Machine Learning (ML), neural network, or generative model, whether proprietary or third-party. Your artwork remains strictly yours.

Rendertz respects the intellectual property rights of creators and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) and international copyright conventions. If you believe your copyrighted work has been uploaded or rendered without authorization, please submit a written DMCA takedown notice to our designated copyright agent at legal@rendertz.com.

We treat all customer 3D models, unreleased VFX shots, architectural layouts, and client deliverables as strictly confidential information. All file transfers are secured with TLS 1.3 encryption in transit and AES-256 encryption at rest. Compute worker nodes run in isolated virtual environments that are securely scrubbed and terminated immediately upon render completion.

12.1 “AS IS” Provision: Except as expressly provided herein, the Rendertz service and compute infrastructure are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express, implied, or statutory.

12.2 Liability Cap: In no event shall Rendertz, its founders, directors, employees, or cloud infrastructure providers be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost studio profits, missed client project deadlines, or data loss. In all cases, Rendertz’s aggregate liability arising out of or related to these Terms shall not exceed the total amount actually paid by you in token purchases during the three (3) months preceding the event giving rise to liability.

You agree to defend, indemnify, and hold harmless Rendertz Technologies, its affiliates, officers, and agents against any third-party claims, liabilities, damages, and legal expenses arising out of: (a) any scene content, textures, or models uploaded by you that infringe third-party copyright, trade secret, or privacy rights; (b) your violation of these Terms; or (c) your breach of the Acceptable Use Policy.

14.1 Governing Law: These Terms and any dispute or controversy arising out of or relating to them shall be governed by, and construed in accordance with, the laws of the United Republic of Tanzania, without regard to conflict of laws principles.

14.2 Informal Resolution Period: Prior to initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute informally for at least thirty (30) days by delivering written notice to legal@rendertz.com.

14.3 Binding Commercial Arbitration: If the dispute is not resolved through informal negotiations, it shall be referred to and finally resolved by commercial arbitration administered under the Tanzania Arbitration Act 2020 or the Tanzania Institute of Arbitrators (TIArb) rules. The seat and venue of arbitration shall be Dar es Salaam, Tanzania, and the proceedings shall be conducted in English.

15.1 Amendments: We reserve the right to revise these Terms periodically. We will provide reasonable notice of material updates by posting an announcement in the studio console or updating the “Last Updated” timestamp. Continued use of the service following such changes constitutes your acceptance.

15.2 Severability: If any provision of these Terms is deemed unlawful or unenforceable by an arbitrator or court of competent jurisdiction, the remaining provisions will remain in full force and effect.